How to Use Call Recording Feature in Gridlex Zip?

Published | Aug. 23, 2023, 8:42 a.m.

Step 1: Log in to your Gridlex App Suite account. 

Step 2: After logging in, navigate to the Inbox & Omnichannel module and click on “Call Settings”.

Step 3: In the Call Settings section, click on “Create New Message”.  

Step 4: Use the provided feature to record or upload the desired voice. For example, you can record a voice message stating, "This call may be used for training and quality purposes."